Privacy Policy

Effective Date: 20 Jun, 2024

Last Updated: 28 Nov, 2024


Welcome to GRG Electricals. Protecting your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information. By using our app, website, or services, you consent to the practices outlined below.


1. Information We Collect

We collect and use the following types of information:


A. Personal Information

Details Collected: Name, email address, phone number, and location.

Purpose: For account creation, personalized rewards, and communication about services.

B. Non-Personal Information

Details Collected: Device information, IP address, browser type, and app usage analytics.

Purpose: To improve app performance and user experience.

C. Sensitive Data

Details Collected: Any additional sensitive information required for app functionalities (e.g., reward processing).

Purpose: Only for the specific service requested and after obtaining explicit user consent.

2. How We Use Your Information

We use your data to:


Provide, maintain, and improve our services and app functionality.

Facilitate reward programs and manage user accounts.

Send updates, notifications, and promotional content (with your consent).

Comply with legal and regulatory requirements.

3. User Consent and Transparency

We ensure:


Explicit Consent: Sensitive information is collected only with your explicit permission.

In-App Disclosure: Key data usage and collection practices are disclosed within the app at the time of data collection.

Opt-Out Options: You can opt-out of promotional communications and data collection for non-essential purposes.

4. Sharing of Information

Your information is confidential and will not be shared, except in the following cases:


Service Providers: For analytics, technical support, and reward processing.

Legal Requirements: To comply with applicable laws and legal processes.

Business Transactions: During mergers, acquisitions, or sale of assets.

5. Account and Data Management

Account Deletion: Users can delete their account and associated data through the app or by contacting us at sbsc.nishu@gmail.com. All personal data will be permanently removed within 30 days of the request.

Data Accuracy: Users can update or correct personal information directly in the app or by contacting us.

6. Data Safety Compliance

We adhere to the Google Play Data Safety Section requirements by:


Transparently disclosing our data collection, sharing, and security practices.

Ensuring all data collection details are accurately reflected in the Google Play Console.

Implementing industry-standard security measures for data protection.

7. Security of Your Information

We take robust security measures, including:


Encryption of sensitive data during transmission.

Regular security audits and updates.

Limited access to personal data by authorized personnel only.

8. Organizational Transparency

This app is managed under the organization account of GRG Electricals.


Legal Name: GRG Electricals

Address: [Insert Organization Address]

Contact:

Email: sbsc.nishu@gmail.com

Phone: 94350 41255

Website: https://grgelectricals.com

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be notified through the app, and the updated policy will be available on our website.


10. Contact Information

If you have questions or concerns regarding this Privacy Policy or how your information is handled, contact us:


Email: sbsc.nishu@gmail.com

Phone: 94350 41255

Website: https://grgelectricals.com

By using our app or services, you agree to this Privacy Policy. If you do not agree, discontinue use immediately. GRG Electricals is committed to safeguarding your privacy and maintaining compliance with all applicable regulations.